Any new users must schedule a training/assisted session with our staff scientist before booking time on iLab.
You can contact us through email (preferred) or the request submission system below.
Please provide the following information in your email/request:
- Which group and department are you from?
- Do you have an iLab account and payment information ready?
- What experiment do you want to perform?
- Do you need training, staff-assisted measurement, or help with data analysis?
- What kind of material are you working with? What do you expect from the test? Describe the nature of your materials and the type of information you would like to obtain for each request.
- Please describe if the answers for any of the following are “yes”
- Is this project export-controlled, ITAR, EAR, or CUI-related?
- b. Is your sample sensitive to the environment? (temperature, humidity, air, UV exposure, etc)
- c. Is the sample volatile, toxic, corrosive, flammable, reactive, or radioactive?
- d. Does it contain biological material? (pathogens, tissue, genetically modified organisms, etc)
- e. Are there special handling or disposal requirements?
Staff scientists typically respond within 24–48 hours.
Depending on our staff scientists’ scheduling, training/assisted sessions may not be scheduled within 48 hours of the requested start time for a user’s first session.